certification
Communication Excellence
Series
The "Communication Excellence Series®" includes all you need to deliver a series of comprehensive and professional communication skills development courses with a high energy course for delivering high impact presentations + a communication skills course to enable participants to communicate more clearly, confidently and effectively + Negotiation skills course to practice effective negotiation + a Conflict Resolution Course where participants will explore a logical process for handling workplace conflict
Leadership Excellence
Series
The "Leadership Excellence Series®" includes all you need to deliver a series of comprehensive and professional communication skills development courses with a Managing People Course to equip managers with tools to manage more effectively + a Leadership course to enable leaders to lead, motivate and inspire + Change Management Course + Emotional Intelligence Course so as to bring out the best in their teams to achieve organizational success!
sales Excellence
series
The "Sales Excellence Series®" includes all you need to deliver a series of comprehensive and professional communication skills development courses with a Sales Excellence Course that equips you with professional selling techniques + a Service Management Course + Territory Planning Course that helps you manage your territory + Art of Influence Course to develop your skill of influence.
service
Excellence
series
The "Service Excellence Series®" includes all you need to deliver a series of comprehensive and professional communication skills development courses with a Vision, Energy, Passion to Serve! Course + a Service Excellence Course + Passion in Retail Course for frontline retail professionals + Say Yes! Course for frontline call center professionals.